Approaching Groupe H2A Created in 1991 at our customers’ request. H2A Formation can offer trainings suit you down to the ground and regarding all kinds of relationships with your clients : by phone, encounters, or via internet. Trainings are very detailed and thoroughed (markets, companies values, aims of the trainings, …) in order to create a training program really personalized. Our coaches are confirmed as very good teachers. They have a large experiences in the teached fields. Their knowledges added to works on our production site endow them a perfect credibility. You can measure the results of their works very quickly. Trainings items The phone skills The phone canvassing The reception (phone and desk) Inband The clients relationships for technical services The claims managing The recovery ...