| History |
- 1987 : creation of H2A Télémarketing
- 1991 : creation of H2A Conseil
- 1991 : creation of H2A Formation
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- 1991 : birth of Groupe H2A
- 2000 : ASTON Agency got into Groupe H2A
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Localizations
- 2 areas : Paris Porte de Clignancourt and Bagneux
- Stocking capacity, safe parks
| Human resources |
- 3 managing directors
- 6 programs analists
- 2.500 hostesses
|
- 10 managing responsibles
- 15 coach training
- 400 animation leaders
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- 10 projects leaders
- 1.000 phone consultants and phone requests
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Technical means
- 2 sites of production
- 700 places of work
- Phone : 2 PABX Nortel, SVI, Symposium, Max 8, Predictive Dialer, call blending
- Data processing : progiciels CATI, CAPI, CAWI CRM logiciel
- Networks : Netware and Microsoft, “full cisco” technology,
servor-costumers architecture
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