Legal information and privacy policy

The company H2A TELEMARKETING, concerned about the rights of individuals, specifically with regard to automated processing, and in a desire for transparency with its customers, has implemented a policy covering all of this processing, the purposes pursued by the latter as well as means of action available to individuals so that they can best exercise their rights.

Continued browsing on this site implies unreserved acceptance of the following terms and conditions of use. You accept the use of cookies and other tracers (for more details on this subject, refer to article 11 of this document).

The currently online version of these terms of use is the only one opposable for the duration of use of the website and until a new version replaces it.

Article 1 – Legal notices

• Website ( below-mentioned “the website”): https://www.groupeh2a.com 
• Publisher (below-mentioned "the publisher"): H2A TELEMARKETING, S.A.S. with a capital of 450,000 euros, whose headquarters is located at Immeuble Baudran 21-37 rue Stalingrad 94110 ARCUEIL, represented by Pascal ALBERT-PETIT as Chairman, Siren number: 340 418 284, phone number: 01 40 12 40 10: contact: dpo@groupeh2a.com 
• Host (below-mentioned “the host”): The website: https://www.groupeh2a.com is hosted by PLANET-WORK, whose headquarters are located at 231 rue Saint-Honoré, 75001 Paris - France.

Article 2 – Access to the website

Access to the website and its use are reserved for strictly personal use. Users undertake not to use this website and the information or data metioned for commercial, political, advertising purposes and for all forms of commercial solicitation, in particular the sending of unsolicited e-mails.

Article 3 – Content of the site

All trademarks, photographs, texts, comments, illustrations, animated or still images, video sequences, sounds, as well as all computer applications that could be used to operate this website and more generally all elements reproduced or used on the website are protected by the laws, under intellectual property. They are the full and entire property of the publisher or its partners. Any reproduction, representation, use or adaptation, in any form, of all or part of these elements, including computer applications, without the prior written consent of the publisher, is strictly prohibited. The fact that the publisher does not initiate proceedings upon becoming aware of these unauthorized uses does not constitute acceptance of said uses and waiver of prosecution.

Article 4 – Website management

For the proper management of the website, the publisher may at any time:

– Suspend, interrupt or limit access to all or part of the website, reserve access to the website, or to certain parts of the website, to a specific category of Internet users;

– Delete any information that could disrupt its operation or contravene national or international laws, or the rules of netiquette;

– Suspend the website in order to carry out updates.

Article 5 – Responsabilities

The responsibility of the publisher cannot be engaged in the event of failure, breakdown, difficulty or interruption of operation, preventing access to the website or to one of its functionalities. The connection equipment to the website that Internet users use is under their sole responsibility. They must take all appropriate measures to protect their equipment and their own data, in particular from viral attacks via the Internet. They are also solely responsible for the data consulted.

The publisher is not responsible for damage caused to users, third parties and/or equipment as a result of the connection or use of the website and users waive any action against him as a result. If the publisher were to be the subject of an amicable or legal procedure because of the use of the website, it could turn against the users to obtain compensation for all damages, amounts, convictions and costs that could arise from this procedure.

Article 6 – Hypertext links

The creation by users of all hypertext links to all or part of the site, any information accessible via a link to other websites is not published by the publisher. The publisher has no rights in the said link.

Article 7 – Collecte et protection des données

User data is collected by H2A TELEMARKETING.

Personal data means any information related to an identified or identifiable natural person ; is deemed to be identifiable a person who can be identified, directly or indirectly, in particular by reference to a name, an identification number or to one or more specific elements, related to his physical, physiological, genetic, psychic, economic, cultural or social identity.

The personal information that may be collected on the website is mainly used by the publisher for the management of commercial relations, recruitment and, if necessary, for the processing of orders.

The personal data collected is as follows:

• Full name
• Address
• Email
• Phone number
• Date of Birth

Article 8 – Right of access, rectification and delisting of your data

In application of the regulations applicable to personal data, users have the following rights:

• The right of access: they can exercise their right of access to know the personal data we have about them, by writing to the following email address: dpo@groupeh2a.com. In this case, before the implementation of this right, the platform may request proof of the user's identity in order to verify its accuracy.
• The right of rectification: if the personal data held by the platform is inaccurate, they can request that the information be updated.
• The right to delete data: users can request the deletion of their personal data, according to applicable data protection laws.
• The right to limit processing: users can ask the platform to limit the processing of personal data according to the assumptions provided by the GDPR. The right to oppose the processing of data: users can oppose the processing of its data according to the assumptions provided by the GDPR.

Users can exercise this right by contacting us at the following address:

GROUP H2A, GDPR Service

Immeuble Baudran 21-37 rue Stalingrad 94110 ARCUEIL

Or by e-mail, at the following address: dpo@groupeh2a.com

All requests must be accompanied by a photocopy of a valid, signed ID and mention the address at which the publisher can contact the applicant. The response will be sent within one month of receipt of the request. This one-month period may be extended by two months if the complexity of the request and/or the number of requests so require.

Article 9 – Data usage

Les données personnelles collectées auprès des utilisateurs ont pour objectif la mise à disposition des services de la plateforme, leur amélioration et le maintien d’un environnement sécurisé. La base légale des traitements est l’exécution du contrat entre l’utilisateur et la plateforme. Plus précisément, les utilisations sont les suivantes :

The personal data collected from users is intended to provide the services of the platform, to improve them and to maintain a secure environment. The legal basis of the processing is the execution of the contract between the user and the platform. Specifically, the uses are as follows:

• Access and use of the platform by the user
• Management of the operation and optimization of the platform
• Implementation of user assistance
• Verification, identification and authentication of data transmitted by the user
• Personalization of services
• Prevention and detection of fraud, malware
• Management of any disputes with the user
• Sending commercial and advertising information, based on user preferences

Article 10 – Data retention policy

The platform retains user data for as long as necessary to provide its services or provide support. To the extent necessary or required to meet legal or regulatory obligations, resolve disputes, prevent fraud and abuse, or enforce terms and conditions. It is also possible to retain some of the user information, even after accounts are closed or that the publisher no longer needs it to provide services (cases imposed by law).

Article 11 – Cookies

What is a "cookie".

A Cookie or tracer is an electronic file placed on a terminal (computer, tablet, smartphone, etc.) and read, for example, when consulting a website, reading an email, installing or using a software or a mobile application, regardless of the type of terminal used (Source: https://www.cnil.fr/cookies-traceurs-que-dit-la-loi).

By browsing this website, "cookies" from the company responsible for the website concerned and/or third-party companies may be placed on the user's terminal.

During the first navigation on this website, an explanatory banner on the use of “cookies” will appear. Therefore, by continuing to browse, the client/prospect will be deemed to have been informed and to have accepted the use of the “cookies”. The user has the option of disabling cookies in their browser settings.

All information collected will only be used to track the volume, type and configuration of traffic using this website, to develop its design and layout and for other administrative and planning purposes and more generally to improve the offered service. For more information on the use, management and deletion of "cookies", for any type of browser, we invite you to consult the following link: https://www.cnil.fr/fr/cookies -the-tools-to-master-them.

The following cookies are present on the site: Google cookies:

• Google analytics: allows you to measure the audience of the website;
• Google tag manager: facilitates the implementation of tags on pages and allows you to manage Google tags;
• Google Adwords Conversion: tool for monitoring adwords advertising campaigns.

The lifetime of cookies is thirteen months.

Article 12 – Contact form

1. Description and scope of data processing

On our website you have the possibility to contact us via a contact form. If you take advantage of this option, the information and documents that you provide in the contact form are sent to us.

2. Purpose and legal basis of data processing

The legal basis for processing your contact data is Article 6(1)(f) GDPR. This article authorizes H2A TELEMARKETING to keep your data because of the legitimate interest we have in processing your request.

3. Retention period or criteria applied to define this period.

Your data is erased three years after the date of communication.

4. Exercise of the right of opposition and deletion of your data.

You have the right to object to the processing of your contact information if there are valid grounds arising from your specific situation. If you wish to exercise your right of opposition, please write to the contact address GROUPE H2A, Service RGPD Immeuble Baudran 21-37 rue Stalingrad 94110 ARCUEIL or by email at the following address dpo@groupeh2a.com. If you exercise your right to object, all communication with you will cease.

Article 13 – Application

1. Description and scope of data processing

On our website, you have the possibility to submit your application as part of your job search. If you apply, the information and documents that you communicate to us are sent to us.

2. Purpose and legal basis of data processing

The legal basis for processing your recruitment data is Article 6(1)(f) GDPR. This article authorizes H2A TELEMARKETING to process your data due to the legitimate interest we have in examining the application you have submitted.

3. Retention period or criteria applied to define this period.

Your data is erased one year after you submit your application.

4. Exercise of the right of opposition and deletion of your data.

You have the right to object to the processing of your contact information if there are valid grounds arising from your specific situation. If you wish to exercise your right of opposition, please write to the contact address GROUPE H2A, Service RGPD Immeuble Baudran 21-37 rue Stalingrad 94110 ARCUEIL or by email to the following address dpo@groupeh2a.com. If you exercise your right to object, all communication with you will cease.

Article 14 – Photographs and representation of the products

The photographs of products, accompanying their description, are not contractual and do not bind the publisher.

Article 15 – Applicable law

These conditions of use of the website are governed by French law and subject to the jurisdiction of the courts of the publisher's registered office, subject to a specific attribution of jurisdiction resulting from a particular law or regulation.

Article 16 – Contact us

For any questions, information on the products presented on the site, or concerning the site itself, you can leave a message at the following address: dpo@groupeh2a.com.